Refund policy
Refund Policy
Please send an email to info@talismantactical.com with: your order number, name, which product you wish to return and the reason.
✓ Please read below to ensure you comply with our return policy. If you do not comply with our return policy, your return may be refused.
✓ You may return your unwanted items within 14 days of receipt for a full refund. Please note, this means we must have your order back within 14 days of receipt. Orders received after these 14 days are not eligible for a refund and you will receive an invoice to have the items returned.
✓ The cost of your return is your own responsibility, so please use an insured and trackable service. We are not responsible for lost or damaged packages and can only refund orders that arrive with us.
✓ The products must not be damaged and it is important that the product is still in original condition
✓ For international orders, customs duties/taxes must be paid on your own responsibility. We pay these to reach your package, so return shipments must be paid by yourself. Customs duties/taxes not paid before arrival to us will be deducted from the refund amount.
✓ All refunds are made within 7 days of arrival at our facility. Funds may take up to 10 business days to appear in your account. Please allow extra time for refunds during busy periods.
✓ If you have further questions about your return, please email info@talismantactical.com with your name and order number.